Free WiFi on All Golden Gate Transit Buses
Stay Connected on the Move

Golden Gate Transit (GGT) customers can now use WiFi on their buses. The free service is easy to use and allows customers to check email or surf the Internet while they ride the bus to work or school or as they make their way across town.

The service uses a dual carrier system (Verizon and AT&T) which ensures more reliable coverage. Equipment was installed in the fall of 2014.

To connect to GGT’s network, customers should search for the “GGT-WIFI” wireless network (under “Settings” in most devices). Some devices may even be set up to automatically search for available networks. No password is necessary, but customers will need to accept Terms and Conditions of Use.

Helpful Tips:

  • If you're unable to see the “GGT-WIFI” network, make sure your device is WiFi-enabled. Sometimes, powering a device off and on will help too.
  • Please be courteous and limit use of streaming audio and video.
  • Avoid downloading large files.
  • Use earbuds and be considerate of fellow riders.

Connection Problems:

  • GGT's WiFi service is based on cellular technology and signal strength fluctuates throughout our service area (San Francisco to Santa Rosa and western Contra Costa County). Service may drop in the same areas where you lose cell phone service.
  • Bandwidth is limited and shared among all riders.

Customers are encouraged to provide feedback on this new service by calling our Customer Service Center at 511 (say “Golden Gate Transit,” then “operator”)/TDD 711 (open weekdays, 7am to 6pm), or by using our online Bus Comment form.

Background

The District worked for years to provide robust wireless access to its bus riders. Following several unsuccessful attempts due to the unique characteristics of our service area, we evaluated several new solutions and equipment vendors used by other Bay Area bus operators and, in April 2014, selected a comprehensive and reliable solution.